OTS reviews your internal and external, or customer-facing, business and marketing processes, working with you to determine the potential to outsource across the following service areas:
- Administrative and Sales Assistance;
- Research Assistance;
- Customer Support;
- Copywriting and Content Management;
- Digital and Social Media Marketing;
- Website Design & Development;
- Bookkeeping;
Writing the scope of works for the services/processes and workflows that will be supported through by the contractor/s.
- Business Process Definition and Documentation;
- Marketing Process Definition and Documentation;
- Technology - Current and Proposed;
- Contractor Workflow and Outcomes Expected;
Using proven contractor engagement portals, such as Upwork and Hubstaff Talent, and OTS' successful approaches to contractor search, review and retention, we assist in contractor search and pre-selection; forwarding you list of potential candidates for your consideration.
- Upwork / Hubstaff Talent - Account Creation;
- Contractor Search and Review;
- Contractor Pre-selection;
Assistance with contractor introductions to company processes defined in the Outsourcing Definition stage.
- Introduction to Business Definitions;
- Introduction to Documented Requirements;
- Introduction and Training for Current and New Technologies;
- Four ...
Contractor Management & Monitoring.
- Weekly Reviews;
- Monthly Reviews;
- Productivity Meetings;
- Ad hoc Screen Capture Reviews;
Where applicable, and available for support from OTS, technical and end-user support for technologies within your current 'stack'.
Please view OTS' Tech Stack here.